Cover of the work “Communicative problem situations as a basis for actualizing the socio-psychological content of a quality management system”. Author: Belkova, Elena Alekseevna. Degree: Candidate of Sciences. Year: 2011

Communicative problem situations as a basis for actualizing the socio-psychological content of a quality management system

P.G. Demidov Yaroslavl State University, Yaroslavl

211 pp.

Communicative problem situations as a basis for actualizing the socio-psychological content of a quality management system — Belkova, Elena Alekseevna — 2011 — Russian Dissertation Library